Michael was very professional from the moment he stepped in the door. He was pleasant, answered all my questions and got right down to work. He worked steadily and quickly. He asked pertinent questions and took photographs of all the pieces. I was extremely pleased with the appraisal and photos I received. I will have him come back for additional work as needed.

Robbins Bros recommended Michael and I am so glad they did. I have heard horror stories that people have brought their diamonds into a jewelry store & left them to be appraised only to have them switched out with less than quality diamonds! He was professional, friendly, and polite. Mike comes to you, so the diamond that you worked so hard for never leaves your sight! His appraisal was emailed instantly and it was easy to follow. State Farm commented on how professional it was. I would highly recommend Michael!

As I was looking to appraise my engagement ring, I knew I didn't want to spend too much money OR have to leave my ring at the store. I called Robbins Bros, and since they don't do outside appraisals, they highly recommended Michael Rogers. They told me he was mobile and I wouldn't have to leave my ring. Plus, with the most popular engagement ring store referring his name, I definitely took the chance and called him. Michael was very professional, prompt, very funny, and super nice - an absolute gem to work with! :) He also was not as expensive as the jewelry stores I called and I didn't have to leave my ring. It was very obvious that he has had a lot of experience in the field and cares about his customers. Michael showed me the appraisal paperwork and explained the easy-to-read format. He then emailed the document to me, a 10 page PDF document that can effortlessly be emailed to your insurance company. I will definitely use him again if I need something appraised! I highly recommend Michael Rogers for any appraisal needs!!!

I just got my fiancée's ring appraised by Gem Secrets on Friday, we are getting married in 1 week and I have a million things to do, Michael's mobile service really helped. Thanks again!

I had to have my engagement ring and wedding band appraised for insurance purposes. My husband had purchased and designed them at Robbins Brothers, who referred us to Michael for the appraisal. We have had a wonderful and trusting relationship with Robbins Brothers, so we decided to call. We are SO happy we did! What a wonderful experience from a professional, knowledgeable, and charismatic individual! Michael provided such a positive experience with his positive attitude! His love for what he does shows, and that helped to add to the experience. I would HIGHLY recommend Michael for jewelry appraisals. He is worth every penny, and peace-of-mind is priceless!

I recently got married and had to insure my engagement ring! My husband bought my ring at Robins Bros and they recommended Michael appraise my diamond ring and wedding band. I am so happy that I did because meeting Michael was a great experience. I called him on a Wednesday and he was able to meet at a Starbucks near my house by the following Friday. He has such a positive attitude, you can tell he enjoys his job. I had a fantastic experience and now have an appraisal I can provide to my insurance company.

Working with Michael was convenient and he was finished within an hour. I will recommend him to friends that need an appraisal. Do not trust your diamond to just anyone!

I found Michael while searching for someone to appraise the engagement ring I had bought. I purchased it in Missouri, and wanted to get it appraised for a little piece of mind and insurance purposes. He went out of his way to fit me in the SAME DAY, and drove up from San Diego to MEET me at my office. 45 minutes later, our business was done and he had a detailed appraisal for me in PDF form. This allows me to access it via email and send it to the insurance company, as well as keep a great record for myself. Overall, the service was outstanding. Michael is a super friendly guy, who is willing to go out of his way for his customer. He's a certified gemologist from the Gemological Institute of America and has awesome credentials to back up his work. Most people don't realize what they are buying when they get an appraisal, so do your research

I highly recommend him to anyone needing an appraisal. 5 STARS!!!