Testimonials

For more testimonials from our clients, please see our profile on Google and Yelp.


Here's what our clients had to say about our mobile jewelry appraisal service ...

I just had my ring appraised by Mike and he did a great professional job. Great person and personality.

Ellen Novak Jamison - West Lake Villiage, CA - August, 2012

Gem Secrets shouldn't be a secret anymore!

I loved my experience with Gem Secrets! I called on Thursday, July 12 around 10 AM and spoke to Michael for an appraisal appointment. We're getting insurance for my engagement ring. I was planning on scheduling an appointment for Friday, luckily, I was able to see him the very same day!

He and his daughter (who I wasn't expecting, but was fine about because she was silently reading. She wasn't at school because it's the summer) arrived promptly at my home at 2, and got started right away.

He said it would take about 45 minutes, it lasted about an hour but I didn't mind because it only felt like 20. Michael is very professional, informative, friendly, and funny. What else can you ask for?!

He sent the detailed 11 pages long pdf appraisal to my e mail address which stated that my jewelry was worth a little more (9%) than what we had paidfor 6 years ago!

Gem Secrets was referred to me by Robbins Brothers in Glendale, where my now husband, purchased my engagement ring, and fortunately on Thursday Michael had driven up from San Diego to the Glendale store and when I called he had time to stop by Alhambra and appraise my ring. Yup, from San Diego!

He does provide a mobile service so he comes to you. You decide if you want to meet at your home, office, the Robbins Brother's location etc. all he needs is a wifi and power connection. I have to admit, I was hesitant and scared about inviting a stranger into my home, but he IS legit!

I was told the cost would be $75 but I suppose different jewelry items have different appraisal fees, mine was double that. It sounds steep but I would absolutely do this again because my ring never, EVER left my sight. When people drop their items off at jewelry stores which do appraisals sometimes they are outsourced and appraised else where and it takes days for you to see your jewelry again. I personally don't like the idea of my sentimental jewelry traveling without me and with strangers. So for the convenience, security, and peace of mind I would definitely call Michael again.

I highly recommend Gem Secrets / Michael!

Alice H. - Alhameda - July, 2012

Michael was VERY professional. He drove 45 miles to do my appraisal! He really took the time to explain in extensive detail the quality of my pieces. I definitely recommend him. He will travel anywhere. CALL HIM TODAY!!

Toni T. - Fullerton, CA - July, 2012

I enjoyed working with Michael. He is well schooled in his field and took a great deal of time explaining each part of the appraisal as well as teaching me about the piece of jewelry.

Shawn W. - Dana Point, CA - July, 2012

Michael Rogers was professional and timely in providing my appraisal. He is highly knowledgeable on the diamond industry and intriguing to speak with. I recommend his services with enthusiasm.

Geoffrey M. - San Clemente, CA - July, 2012

My parents previously used Michael's service to appraise both my grandmother's jewelry as well as their own. They were quite happy with his professionalism and thoroughness. I was able to easily contact Michael and set up a time that accommodated my schedule. He was prompt, polite, funny, and immediately started work. The final document was perfect for both will and insurance use and included a photo, complete summary, and total value for each piece.
I highly recommend Michael and would not hesitate to use him again in the future, specifically if purchasing diamonds or unique pieces.

Dan H. - Del Mar, CA - July, 2012

My husband has used Michael Rogers for several years to appraise our jewelry. After moving to TX a few years ago we could not find someone who was as reputable as Michael. So on a recent visit back to CA we made arrangements to have several pieces appraised. Michael came at the appointed time, had everything ready to go, and was outstanding! He is professional and provides a great learning experience. I was able to look at my diamond so that I can identify it in the future.

We have a copy of his book and have referred it to several friends as well!

B N. - Carrollton, TX - June, 2012