Here's what our clients had to say about our mobile jewelry appraisal service ...

Mike, When considering having a ring appraised it is so important to turn to a trusted source. That is why I made it a point to look for a GIA graduate Gemologist. When I saw your credentials from your past work, I knew you were the one to trust. Your time, patience and attention to detail were greatly appreciated and your integrity and experience were evident in the appraisal.

Thanks so much for the diamond lesson. I probably know more about diamonds now than I ever thought possible. It’s nice to breathe a sigh of relief knowing that what I purchased is what was represented. I’m sure my future wife and I will be happy with our ring for years to come and we will be sure to highly recommend you to anyone in need of appraisal services.

Sincerely,

Ron Hollis

San Diego, CA 

Michael, Amanda and I would like to thank you again for the excellent job you did in performing our ring appraisal.  Without your appraisal we would have never known that our ring was white gold (we paid for platinum).  Your appraisal backed us up on the jewelry store's serious mistake.  We were able to get our money back and are extremely thankful we had the ring appraised.  Amanda and I were skeptical at first about a mobile jewelry appraisal, but after our experience we now know it is completely legit. Michael did an excellent job on the appraisal and was dead on the price of the ring.  Thank you again for your help.

Nathan Asaro

San Diego, CA

I am so thankful to Michael for our mobile appraisal.  Because of his great service I was able to get the ring of my dreams, get a very informative education and a comprehensive report about our engagenment ring.  Without Michael I would have never known that the ring was worth nearly $2000 more dollars than we paid for it.  I loved that we were able to get an appraisal in person rather than sending it off to who knows where. Now I know exactly what to look for to make sure that I don't get "duped by diamonds".  I will happily use him for all of my appraisal needs in the future and recommend his appraisal service to all of my friends and family.

Joyleen N. Tropel

Fallbrook, CA  

May 2009

Hi Michael -I just wanted to thank you again for coming up to San Clemente to appraise my pieces. Your credentials speak to your professional expertise but your personal attention is just as impressive.  Not only did you return my call promptly, you were able to accommodate my schedule and my location without any fuss.  The fact that you work "mobile" is a big plus!  My mother was a jeweler so I know something about the business.  Your courtesy and professionalism are matched with integrity and a personable demeanor.  I appreciate your discussing with me the various factors that are considered when valuing a piece of jewelry and how those factors effect insurance coverage.  I would highly recommend you to anyone needing appraisal services.  

Kindest regards and success always,

Kristi Russell

San Clemente, CA

Hi Michael, 

Thanks again for appraising my ring and giving me a crash course in diamond buying.  I did not have the first clue about what I was looking for and when it came to buying something as important as an engagement ring, I was extremely stressed not having the knowledge it took.  In retrospect I wish I came across your website before I shopped so I had a better insight on what to look for. 

Ultimately I made the purchase before I found your site and I was up for two days straight worrying about my decision, not knowing if I bought a cheap stone or paid too much. I found your site and emailed you, on a Sunday no less, and you responded within an hour. The next morning you were at my desk appraising my ring. Your copious and thorough answers to all my questions put all my fears to rest and I just wanted to take a minute to thank you for everything. Your instant/immediate response, your education and guidance on diamonds, and last but not least your friendly demeanor gives me the confidence to recommend you to anyone I know needing your services.  Thanks!

Nick

Oceanside, CA

November, 2009

If you're looking for an insurance appraisal on your engagement ring, look no further than Michael Rogers. After the initial 1 year warranty expired from our jeweler, I needed to add my fiancee's ring to our insurance plan. I called Robins Bros. - where I purchased the ring - and they actually recommended Michael before their own vendor. They informed me that Michael had been in the appraisal business for almost 20 years, was a former employee of Robbins Bros. and comes highly recommended by both the jeweler and his clients.

Michael has a mobile jewelry appraisal service which means you don't have to send your jewelery anywhere. You simply agree on a time and place to meet and he shows up with all of the necessary equipment to complete the appraisal right in front of you. The total time it took to complete was less than an hour. The quote from Robbins Bros. and their outside vendor was 4-6 weeks! That's right - you would have to send your ring away and out of your hands for over a MONTH before getting it back. And at TWICE the cost that Michael charges.

On top of his years and experience, convenience and price break, Michael is a genuine, down to earth guy. He met us at our home and we talked throughout the entire appraisal. From asking us what we do and sharing stories about our dogs, to helping us understand the quality of our diamond, it was a true pleasure to have Michael complete our appraisal. He comes highly recommended and you will not be disappointed.

Jason Farnan
San Diego, CA

December, 2009

"My appraisal experience with Michael was fantastic.  As I am a busy professional, I appreciated his mobile service and the time it saved me.

His professionalism was impressive and his friendliness was well received.  I give him the highest of recommendations."

My best,

JJJ
Rancho Bernardo

February, 2010

When I contacted Mr. Rogers for a ring appraisal, he got back to me within the hour.  We set up a time for him to meet me at my home.  Michael was professional and thorough, not to mention funny.  I enjoyed working with him and will definitely refer friends and family when they need an appraiser.  I am thrilled with the service I received from him. 

Samantha McDonnell

April 2010

Hi Michael,

Thank you for coming to our house for the appraisal.  It was so convenient for my husband and I.  Thank you also for your quick response (same day) to my email and coming out next day.  We were really stressing on the diamond we purchased but your detailed inspection and full report has put us at ease on our purchase.  Learned a lot about diamonds from you as well!  Enjoyed working with you and will highly recommend you to whoever I can.

Thanks again!

Best,

Sabrina and Tim Chisholm

May 2010

Michael:

Thanks for the quick response, results, and excellant customer service. I was throughly impressed with your knowledge of diamonds. Could not be happier.

Thanks

Dennis Szuberla

San Diego, CA

May 2010

"Michael Rogers was a great pleasure to work with.  After my initial inquiry, he was very quick to respond, and the flexibility he showed in meeting location and time was outstanding.  We were able to meet the very next day after my initial call.  The appraisal procedure was quick and easy, and Michael was very personable and understanding in answering any questions I had about the appraisal process.  Once he completed the appraisal, he carefully reviewed the entire packet of information with me to ensure I understood everything it contained.  I highly recommend his services and will seek them again should I need similar services in the future."   

Mike Carter

June 2010

Michael Rogers immediately returned my phone call regarding appraising my rings.  He was prompt, professional, knowledgeable and very personable.

This was my first experience with a mobile appraisal and would highly recommend Michael Rogers.

Marcia Wake

Jan 2011

Mike came highly recommended to me by Robbins Bros.  I called him to appraise my diamond ring and Michele watch.  He was very professional, prompt and super nice - a pleasure to work with!  It is obvious that he has a lot of experience in the field.  The appraisal was emailed to me in a very professional, explanatory and easy to read format.  I highly recommend him!
If you have any questions, feel free to email me:  irobink@gmail.com.*

Robin K

Feb 2011

Michael,

Thank you for your professional and timely service.  You bring both technical expertise and a pleasant demeanor to your work.  We enjoyed being able to follow along as you inspected the jewelry and explained everything you were observing.  We fully intend on being repeat customers should we need an additional appraisal in the future.

Anthony & Nicole Rossi.

Feb 2011

We were referred to Michael by our jeweler (David and Sons) to have our custom made engagement ring appraised.  Michael was a pleasure to deal with.  He was very knowledgeable and very engaging in conversation.  He not only gave us an appraisal, but showed us how to identify our unique diamond.  He took the time to make sure we understood what was going on and provided in depth explanations.  Best of all, he came to see us at work, which made this hassle-free. 

I would recommend him to anyone needing an appraiser and we thoroughly pleased with the services we received.

Thanks again for all your help.

Best,

Adrian Garcia Sega and Emily Satkiewicz

March 2011

Michael is knowledgeable, professional, and delightful to deal with.  He makes you feel at home with the things precious to you and his mobile service is super convenient.

Simone Ressner

March 2011

"I was referred to Gem Secrets Gemological Services by Robbins brothers because I did not want to leave my diamonds with just any jeweler. Michael Rogers came to my home on time and was very personable, professional and reasonably priced. He did the evaluation rght in front of us, let us view what he saw in the microscope, explained what he saw  and provided us with an appraisal. I would most certainly recommend Michael and Gem Secrets to anyone who wants to have their jewelry appraised by someone so honest and professional."

I.Kopstein

Missio Viejo

March 2011

"I was searching to find an appraiser who wouldn't require that I leave my diamond ring with them, and was a Graduate Gemologist.  I had a hard time at first finding someone who would return calls, etc. and he was great because he   A) answered phone   B) He is mobile   C) very quick & efficient

I was given a pdf. document immediately upon his completion of inspection.

I would refer his services to anyone - very professional & courteous!"

April W.

San Marcos 

March 2011

It was so easy to get the appraisal. He was very professional and nice. You get the whole appraisal In less than an hour without ever having to leave your house. Very easy to schedule an appointment and he was very knowledgable.

Nicole H.

Del Mar

March 2011

Awesome guy, fast, easy, professional, and reasonably priced.  Would definetly use again. Thanks Mike!

Jason P.

San Diego

April 2011

Michael Rogers is very professional and very reasonable price, I highly recommend him.

E.A.

Oceanside

May 2011

It is very hard to find a graduate gemologist qualified to give jewelry appraisals for insurance purposes here in Southwest Riverside County.  The one other person who does it in this area is unfortunately on an extended medical leave so I turned to the internet, where I was lucky to find Michael Rogers.  He is based out of San Diego County but offers mobile service and was willing to travel to Temecula.  

He was very prompt and professional both with calls back to arrange a time to meet and showing up the day of the appraisal.  He brings all of his equipment and computer to your location and is able to do while-you-wait service.

Some jewelers say they offer appraisal but in reality they want to keep your items for several days or even weeks and send it out to a different location.  With Michael Rogers, your jewelry never leaves your sight.  Also his turnaround on the report is very quick because he is able to do the appraisal then and there.

He produced an 11-page professionally written document plus cover letter that I could email to my insurance company.

Cost  is competitive with regional appraisers (maybe even a better deal considering that he doesn't charge extra for mobile service.)

Julie G.

Temecula

May 2011 

Hi Michael ~

Thanks again for helping me get the appraisal I needed to add a jewelry rider to my Homeowners policy. 

I was so happy to find a mobile service that spared me the hassle of transporting my pieces and waiting around somewhere while they were appraised.  I greatly appreciated your quick response time and felt very at ease with you from the moment we spoke on the phone to when you arrived on my doorstep the next day!  

It was interesting to watch you work and have you share some facts with me. I'm so happy you discovered the loose stones in my wedding band so I could get it repaired before I lost one of them!  Thanks again!

Pam

San Diego
May 2011

Michael was great. I called him around 10am and he was able to come to my work in the same day (2pm) to do my appraisal (on my engagement ring). He was on time and very professional. All he needed was a table and outlet to set up shop. Michael was able to tell me about my ring and how to reconginze my diamond if I was ever concerned about someone switching it. I will admit I did not shop around (he was recommended by Robins Bros), but I was happy with the price he charged and with his services.  He was very fun to work with.

Ka K.

Lakeside

June 2011

Michael came to my home recently to appraise a pair of diamond stud earrings and a wedding set. I appreciated his timeliness and easy going personality. He was able to examine the jewelry and explain the process to me at the same time. I will definitely call him again for any future needs as well as recommend him without hesitation to family and friends. Thanks Michael!

Gio G.

Temecula

June 2011

Thanks to my procrastination, I needed same-day turn around my future Fiancé's antique engagement ring. Michael was recommended and met me at my office within an hour. His friendly demeanor and calm tuition put me at ease as he showed me through all the facets of my purchase. Later that day I had a full report for my insurance company and the happy surprise that I'd got quite a deal on the ring. I'd recommend Michael in a heartbeat; looking for a gem stone appraisal? Look no further.

Tim Mudd

San Diego

June 2011

super great service, promp, professional, reasonable. Its great to know I have found a professional appraiser that I can always call on and will always refer to others.

Paula M.

Sun City, CA

Aug. 2011

Michael was great.  He traveled to my place of business to do the appraisal, which was a huge timesaver. We laughed a lot while he was here, too.  Even better!  His appraisal file came via pdf file, which was easy to email to my insurance agent.  He was also available to come out quickly - he even offered to come out on the day I called him.

Very satisfied!

Michelle M.

San Diego, CA

Sept. 2011

It was very convenient for me. He met me at a local Starbucks near my work and kept me apprised of our meet time that morning. He was polite and efficient and explained the details of the report to me. I appreciate his professionalism on how he handled my needs.

Mark L.

Resesa, CA

Sept. 2011

Very professional.  The Gemologist was easy to get ahold of and he set up an appointment with me 32 hours in advance to come to my location for the appraisal.  He was very punctual and personable. Highly experienced and knowledgeable.   I would definitely recommend him to a friend and plan to use again.

Jeremy S.

San Diego, CA

Oct. 2011

Michael impressed me.  He was professional, thorough, and very pleasant to work with. The report he created is well done, including images and explanations.  I would use his services again and I highly recommend him.

Devon M.

Glendale, CA

Nov. 2011

I have been married for over 1 year now and have been putting off getting my ring insured.  I have been heaing horror stories on where people have gotten them stolen.  My husband worked too many long hours for me to let something bad happen to my ring and not have it insured.  I called Robbins Bros and asked if they could reffer me to an appraiser.  They gave me the contact information of Michael Rogers from Gem Secrets. I called Michael and he was very professional on the phone and was able to come to my office the very same day.  He gave me my appraisal to submit to my insurance company within an hour.  My ring never left my sight either.  I would highly recommend Michael to anyone!

Perla D.

Ontario, CA

Nov. 2011

Michael was recommended to me by a colleague at work and it was incredible - he was available that day, he showed up on time at my office (a little early, even!) and he was ready to go with all the tools available, including a laptop and a microscope. I wanted the appraisal before resizing my ring; I was hesitant to turn it over to a jeweler because of horror stories that I had heard of jewelers switching out diamonds. Michael was able to describe the style of the ring to me and point out with the microscope all the unique characteristics of the ring and its diamonds. These characteristics were also listed in his report that he provided to me on a zip disk right there. It was all done before my lunch hour was up and I am very happy - now I have a document to email to my insurance company and confidence that I know my ring!

Sheila K

San Diego, CA

Nov. 2011

Bought an engagement ring and had Mike to my office the same day I called. He was excellent. Answered all my questions and he obviously knows his stuff.

David R.

Santa Cruz, CA

Dec. 2011

When purchasing a diamond it is very important that you get an appraisal of what you are buying from someone knowledgeable on the subject, i.e. a graduate gemologist. Unfortunately, "mobile" graduate gemologists who can do on-the-spot appraisals are very scarce indeed. By providing a mobile appraisal service, Michael is able to timely provide his clients with an appraisal, with a quick lesson on how diamonds are graded, with all the paperwork that will be required for insurance purposes, and with the security of knowing that everything will be done within view rather than by mail or behind closed doors. The service Michael provided us with was very professional, efficient, and courteous. Moreover, when we contacted him a few weeks later for a pdf of the appraisal report, he promptly sent it the very next day. Not only does he provide excellent service, but he is very friendly. It is obvious that Michael has a lot of experience working as a gemologist. I would definitely use him again. If you need a timely appraisal from someone you can trust, Michael is definitely the one to contact.

K. E.

Temecula, CA

Jan 2012

We were pleased to find Michael & to have him come to us to appraise my jewelry. We were not wanting to leave my jewelry at a store to get appraised or have it sent away (3 weeks, really?). He was able to come appraise my jewelry the day after I called, which was wonderful. After describing the appraisal & the mapping, he let us look at the diamonds under the microscope, so we knew what to look for that made my diamond unique.

The price he charged was comparable to the other appraisers I looked at & under many of them, plus I did not have to go sit in a store while they looked at my jewelry.  

We were able to send the PDF of the appraisal to our insurance company the same day & they accepted it without any problems.

Overall a great experience!!!

Andy M.

Vista, CA

Feb 2012

Michael is FANTASTIC. He commuted to meet me at my office to make it extremely convenient. He is extraordinarily thorough and a pleasure to work with.

Sean F.

San Diego, CA

Feb 2012

Michael Rogers was recommended to me by a large jewelry chain in Orange County. I phoned him on a Friday afternoon (hoping to set up an appointment in the near future). He was in my area and available, thus showed up within the hour.

Michael was professional, friendly, and informative; educating me on the process as well as the blueprint of my ring. My insurance company required that I get an appraisal as I wanted to cover my engagement ring under my home owner's insurance. Immediately following the appraisal, I had an electronic copy to forward to my insurance carrier! It was so convenient.

I highly recommend Michael for any appraisal needs you have.

Kristine P.

Aliso Viejo, CA

Feb 2012

I was in need of a certified appraisal for a piece of jewelry so that my insurance would cover it. Robbins Bros. referred me to Michael. I was very impressed when at the end of our conversation (while still standing in Robbins Bros.) we had scheduled to meet only an hour and a half later. The appraisal took about an hour. Michael is very personable and at the end of the appraisal he provided me with a PDF document ready to be emailed over to my insurance company. Quick, thorough and efficient!

I highly recommend his services. The next time I need a certified appraisal, I will definitely call him again.

Gabriela L.

San Diego, CA

Feb  2012

I was getting frustrated trying to find an appraiser for my diamond ring. Several of the "chain' jewelry stores didn't do appraisals and the ones who did charged an arm and a leg for the service. I read the previous reviews for Michael Rogers on yelp and decided to give him a call. I was very impressed with the service that he provided and here is why:

1. He answered his phone- no voice mail or call backs

2. He charged about half the price that the "chain" store did

3. He was very flexible with his schedule and came to my home the same day to do the appraisal. This was extremely helpful to me.

4. Mr. Rogers was thorough in checking my ring. He gave me explanations of the quality of my stone and he even showed me where the inclusion was so I would always be able to identify it if the ring was ever taken somewhere for sizing or repair. I feel that was the most impressive part of the appraisal.

5. I was given a 12 page pdf file of my appraisal.

I feel that Mr. Rogers is an accurate and thorough gemologist. I would highly recommend his services and I will be sure to use him again.

Jennifer W.

Escondido, CA

March 2012

Mr. Rogers is a true professional, making the whole process of getting my jewelry appraised very easy to accomplish. He answered my call in a timely fashion and was on time for our appointment. He is trustworthy, and gave me a very respectful printout with pictures of my jewelry with explanations and information on all aspects of how it was appraised. I felt very secure with his knowledge and the personal attitude he has is wonderful!

Cindy M.

Longmont, CO

March 2012

I had my doubts when my wife told me that we were meeting an appraiser outside a jewelry store in South Orange County. A friend of a friend had given her the name of Michael Rogers. When we arrived for our appointment he was actually waiting for us inside a very nice and secure store. (Robbins Brothers) The other reviews pretty much say it all. Michael is like the "honest mechanic" that you wish you could find when your car needs repair. Good person, knows his craft, and provides timely professional service. What more could you ask for? It was a pleasure doing business with him and will refer him to all of our friends.  

Lou H

Tustin, CA.

April 2012

Michael Rogers came today and gave me an appraisal for a piece of jewelry. it was great not to have to go out and get it done. He was very friendly and very professional. I would greatly recommend him to everyone.

Dana I.

San Diego, CA

April 2012 

Gem Secrets is fantastic!!! A friend of mine highly recommended Michael for the appraisal. Michael came to my home to handle the appraisal. His mobile service is just what I needed with my hectic schedule. He was prompt and very courteous. He got right to work and I had the Appraisal Report emailed to me before he left. The mobile service saved me time and money and you can't beat his prices. I would definitely recommend Michael for all your jewelry appraisal needs. GREAT customer service. He is the best in town!!!

Mia R.

Carlsbad, CA

April 2012

I found Michael while searching for someone to appraise the engagement ring I had bought. I purchased it in Missouri, and wanted to get it appraised for a little piece of mind and insurance purposes. He went out of his way to fit me in the SAME DAY, and drove up from San Diego to MEET me at my office. 45 minutes later, our business was done and he had a detailed appraisal for me in PDF form. This allows me to access it via email and send it to the insurance company, as well as keep a great record for myself. Overall, the service was outstanding. Michael is a super friendly guy, who is willing to go out of his way for his customer. He's a certified gemologist from the Gemological Institute of America and has awesome credentials to back up his work. Most people don't realize what they are buying when they get an appraisal, so do your research!

Kristofer B.

Oceanside, CA

May, 2012

  I recently got married and had to insure my engagement ring! My husband bought my ring at Robins Bros and they recommended Michael appraise my diamond ring and wedding band. I am so happy that I did because meeting Michael was a great experience. I called him on a Wednesday and he was able to meet at a Starbucks near my house by the following Friday. He has such a positive attitude, you can tell he enjoys his job. I had a fantastic experience and now have an appraisal I can provide to my insurance company.

Working with Michael was convenient and he was finished within an hour. I will recommend him to friends that need an appraisal. Do not trust your diamond to just anyone!

Lori K.

Pasandena, CA

May, 2012

  I had to have my engagement ring and wedding band appraised for insurance purposes. My husband had purchased and designed them at Robbins Brothers, who referred us to Michael for the appraisal. We have had a wonderful and trusting relationship with Robbins Brothers, so we decided to call. We are SO happy we did! What a wonderful experience from a professional, knowledgeable, and charismatic individual! Michael provided such a positive experience with his positive attitude! His love for what he does shows, and that helped to add to the experience. I would HIGHLY recommend Michael for jewelry appraisals. He is worth every penny, and peace-of-mind is priceless!

Olivia S

San Diego, CA

May, 2012

I just got my fiancee's ring appraised by Gem Secrets on Friday, we are getting married in 1 week and I have a million things to do, Michael's mobile service really helped. Thanks again!

Marcus H.

San Diego, CA

Mayh, 2012