Gem Secrets Gemological Services
San Diego Jewelry Appraiser
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Here's what our clients had to say about our mobile jewelry appraisal service Mike, When considering having a ring appraised it is so important to turn to a trusted source. That is why I made it a point to look for a GIA graduate Gemologist. When I saw your credentials from your past work, I knew you were the one to trust. Your time, patience and attention to detail were greatly appreciated and your integrity and experience were evident in the appraisal.Thanks so much for the diamond lesson. I probably know more about diamonds now than I ever thought possible. It’s nice to breathe a sigh of relief knowing that what I purchased is what was represented. I’m sure my future wife and I will be happy with our ring for years to come and we will be sure to highly recommend you to anyone in need of appraisal services.
Sincerely, Ron Hollis San Diego, CA
Michael, Amanda and I would like to thank you again for the excellent job you did in performing our ring appraisal. Without your appraisal we would have never known that our ring was white gold (we paid for platinum). Your appraisal backed us up on the jewelry store's serious mistake. We were able to get our money back and are extremely thankful we had the ring appraised. Amanda and I were skeptical at first about a mobile jewelry appraisal, but after our experience we now know it is completely legit. Michael did an excellent job on the appraisal and was dead on the price of the ring. Thank you again for your help. Nathan Asaro San Diego, CA
I am so thankful to Michael for our mobile appraisal. Because of his great service I was able to get the ring of my dreams, get a very informative education and a comprehensive report about our engagenment ring. Without Michael I would have never known that the ring was worth nearly $2000 more dollars than we paid for it. I loved that we were able to get an appraisal in person rather than sending it off to who knows where. Now I know exactly what to look for to make sure that I don't get "duped by diamonds". I will happily use him for all of my appraisal needs in the future and recommend his appraisal service to all of my friends and family. Joyleen N. TropelFallbrook, CA May 2009
Hi Michael -I just wanted to thank you again for coming up to San Clemente to appraise my pieces. Your credentials speak to your professional expertise but your personal attention is just as impressive. Not only did you return my call promptly, you were able to accommodate my schedule and my location without any fuss. The fact that you work "mobile" is a big plus! My mother was a jeweler so I know something about the business. Your courtesy and professionalism are matched with integrity and a personable demeanor. I appreciate your discussing with me the various factors that are considered when valuing a piece of jewelry and how those factors effect insurance coverage. I would highly recommend you to anyone needing appraisal services. Kindest regards and success always, Kristi Russell
San Clemente, CA
Hi Michael,
Oceanside, CA November, 2009
If you're looking for an insurance appraisal on your engagement ring, look no further than Michael Rogers. After the initial 1 year warranty expired from our jeweler, I needed to add my fiancee's ring to our insurance plan. I called Robins Bros. - where I purchased the ring - and they actually recommended Michael before their own vendor. They informed me that Michael had been in the appraisal business for almost 20 years, was a former employee of Robbins Bros. and comes highly recommended by both the jeweler December, 2009
"My appraisal experience with Michael was fantastic. As I am a busy professional, I appreciated his mobile service and the time it saved me. February, 2010
When I contacted Mr. Rogers for a ring appraisal, he got back to me within the hour. We set up a time for him to meet me at my home. Michael was professional and thorough, not to mention funny. I enjoyed working with him and will definitely refer friends and family when they need an appraiser. I am thrilled with the service I received from him. Samantha McDonnell April 2010
Hi Michael,
May 2010
Michael:
Thanks for the quick response, results, and excellant customer service. I was throughly impressed with your knowledge of diamonds. Could not be happier. Thanks Dennis Szuberla San Diego, CA May 2010
"Michael Rogers was a great pleasure to work with. After my initial inquiry, he was very quick to respond, and the flexibility he showed in meeting location and time was outstanding. We were able to meet the very next day after my initial call. The appraisal procedure was quick and easy, and Michael was very personable and understanding in answering any questions I had about the appraisal process. Once he completed the appraisal, he carefully reviewed the entire packet of information with me to ensure I understood everything it contained. I highly recommend his services and will seek them again should I need similar services in the future." Mike Carter June 2010
Michael Rogers immediately returned my phone call regarding appraising my rings. He was prompt, professional, knowledgeable and very personable. This was my first experience with a mobile appraisal and would highly recommend Michael Rogers. Marcia Wake Jan 2011
Mike came highly recommended to me by Robbins Bros. I called him to appraise my diamond ring and Michele watch. He was very professional, prompt and super nice - a pleasure to work with! It is obvious that he has a lot of experience in the field. The appraisal was emailed to me in a very professional, explanatory and easy to read format. I highly recommend him! Robin K Feb 2011
Michael, Anthony & Nicole Rossi. Feb 2011
We were referred to Michael by our jeweler (David and Sons) to have our custom made engagement ring appraised. Michael was a pleasure to deal with. He was very knowledgeable and very engaging in conversation. He not only gave us an appraisal, but showed us how to identify our unique diamond. He took the time to make sure we understood what was going on and provided in depth explanations. Best of all, he came to see us at work, which made this hassle-free.
I would recommend him to anyone needing an appraiser and we thoroughly pleased with the services we received. March 2011
Michael is knowledgeable, professional, and delightful to deal with. He makes you feel at home with the things precious to you and his mobile service is super convenient.
Simone Ressner
"I was referred to Gem Secrets Gemological Services by Robbins brothers because I did not want to leave my diamonds with just any jeweler. Michael Rogers came to my home on time and was very personable, professional and reasonably priced. He did the evaluation rght in front of us, let us view what he saw in the microscope, explained what he saw and provided us with an appraisal. I would most certainly recommend Michael and Gem Secrets to anyone who wants to have their jewelry appraised by someone so honest and professional." I.Kopstein Missio Viejo March 2011
"I was searching to find an appraiser who wouldn't require that I leave my diamond ring with them, and was a Graduate Gemologist. I had a hard time at first finding someone who would return calls, etc. and he was great because he A) answered phone B) He is mobile C) very quick & efficient April W. San Marcos March 2011
It was so easy to get the appraisal. He was very professional and nice. You get the whole appraisal In less than an hour without ever having to leave your house. Very easy to schedule an appointment and he was very knowledgable. Nicole H. Del Mar March 2011
Awesome guy, fast, easy, professional, and reasonably priced. Would definetly use again. Thanks Mike! Jason P. San Diego April 2011
Michael Rogers is very professional and very reasonable price, I highly recommend him. E.A. Oceanside May 2011
It is very hard to find a graduate gemologist qualified to give jewelry appraisals for insurance purposes here in Southwest Riverside County. The one other person who does it in this area is unfortunately on an extended medical leave so I turned to the internet, where I was lucky to find Michael Rogers. He is based out of San Diego County but offers mobile service and was willing to travel to Temecula. Julie G. Temecula May 2011
Hi Michael ~
San Diego
Michael was great. I called him around 10am and he was able to come to my work in the same day (2pm) to do my appraisal (on my engagement ring). He was on time and very professional. All he needed was a table and outlet to set up shop. Michael was able to tell me about my ring and how to reconginze my diamond if I was ever concerned about someone switching it. I will admit I did not shop around (he was recommended by Robins Bros), but I was happy with the price he charged and with his services. He was very fun to work with. Ka K. Lakeside June 2011
Michael came to my home recently to appraise a pair of diamond stud earrings and a wedding set. I appreciated his timeliness and easy going personality. He was able to examine the jewelry and explain the process to me at the same time. I will definitely call him again for any future needs as well as recommend him without hesitation to family and friends. Thanks Michael! Gio G. Temecula June 2011
Thanks to my procrastination, I needed same-day turn around my future Fiancé's antique engagement ring. Michael was recommended and met me at my office within an hour. His friendly demeanor and calm tuition put me at ease as he showed me through all the facets of my purchase. Later that day I had a full report for my insurance company and the happy surprise that I'd got quite a deal on the ring. I'd recommend Michael in a heartbeat; looking for a gem stone appraisal? Look no further. Tim Mudd San Diego June 2011
super great service, promp, professional, reasonable. Its great to know I have found a professional appraiser that I can always call on and will always refer to others. Paula M. Sun City, CA Aug. 2011
Michael was great. He traveled to my place of business to do the appraisal, which was a huge timesaver. We laughed a lot while he was here, too. Even better! His appraisal file came via pdf file, which was easy to email to my insurance agent. He was also available to come out quickly - he even offered to come out on the day I called him.
Michelle M. San Diego, CA Sept. 2011
It was very convenient for me. He met me at a local Starbucks near my work and kept me apprised of our meet time that morning. He was polite and efficient and explained the details of the report to me. I appreciate his professionalism on how he handled my needs.
Mark L. Resesa, CA Sept. 2011
Very professional. The Gemologist was easy to get ahold of and he set up an appointment with me 32 hours in advance to come to my location for the appraisal. He was very punctual and personable. Highly experienced and knowledgeable. I would definitely recommend him to a friend and plan to use again.
Jeremy S. San Diego, CA Oct. 2011
Michael impressed me. He was professional, thorough, and very pleasant to work with. The report he created is well done, including images and explanations. I would use his services again and I highly recommend him.
Devon M. Glendale, CA Nov. 2011
I have been married for over 1 year now and have been putting off getting my ring insured. I have been heaing horror stories on where people have gotten them stolen. My husband worked too many long hours for me to let something bad happen to my ring and not have it insured. I called Robbins Bros and asked if they could reffer me to an appraiser. They gave me the contact information of Michael Rogers from Gem Secrets. I called Michael and he was very professional on the phone and was able to come to my office the very same day. He gave me my appraisal to submit to my insurance company within an hour. My ring never left my sight either. I would highly recommend Michael to anyone!
Perla D. Ontario, CA Nov. 2011
Michael was recommended to me by a colleague at work and it was incredible - he was available that day, he showed up on time at my office (a little early, even!) and he was ready to go with all the tools available, including a laptop and a microscope. I wanted the appraisal before resizing my ring; I was hesitant to turn it over to a jeweler because of horror stories that I had heard of jewelers switching out diamonds. Michael was able to describe the style of the ring to me and point out with the microscope all the unique characteristics of the ring and its diamonds. These characteristics were also listed in his report that he provided to me on a zip disk right there. It was all done before my lunch hour was up and I am very happy - now I have a document to email to my insurance company and confidence that I know my ring!
Sheila K San Diego, CA Nov. 2011
Bought an engagement ring and had Mike to my office the same day I called. He was excellent. Answered all my questions and he obviously knows his stuff.
David R. Santa Cruz, CA Dec. 2011
When purchasing a diamond it is very important that you get an appraisal of what you are buying from someone knowledgeable on the subject, i.e. a graduate gemologist. Unfortunately, "mobile" graduate gemologists who can do on-the-spot appraisals are very scarce indeed. By providing a mobile appraisal service, Michael is able to timely provide his clients with an appraisal, with a quick lesson on how diamonds are graded, with all the paperwork that will be required for insurance purposes, and with the security of knowing that everything will be done within view rather than by mail or behind closed doors. The service Michael provided us with was very professional, efficient, and courteous. Moreover, when we contacted him a few weeks later for a pdf of the appraisal report, he promptly sent it the very next day. Not only does he provide excellent service, but he is very friendly. It is obvious that Michael has a lot of experience working as a gemologist. I would definitely use him again. If you need a timely appraisal from someone you can trust, Michael is definitely the one to contact.
K. E. Temecula, CA Jan 2012
We were pleased to find Michael & to have him come to us to appraise my jewelry. We were not wanting to leave my jewelry at a store to get appraised or have it sent away (3 weeks, really?). He was able to come appraise my jewelry the day after I called, which was wonderful. After describing the appraisal & the mapping, he let us look at the diamonds under the microscope, so we knew what to look for that made my diamond unique.
We were able to send the PDF of the appraisal to our insurance company the same day & they accepted it without any problems.
Andy M. Vista, CA Feb 2012
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